FAQ's

Hours Of Operation

Monday - Friday 6:00am - 11:00pm

Saturday: 6:00am - 7:00pm

Sunday: 6:00am - 11:00pm

 

PARKING

Parking is FREE at NLSC from Monday through Friday, excluding some holidays and special events Saturday and Sunday onsite parking has a standard parking charge of $10 (subject to change without notice)
NLSC has offsite parking available for FREE. Offsite parking locations can be found on the bottom of the About Us Page
NLSC also offers camp/tailgating locations onsite for certain events. Locations are pre-purchased and become available on our website one week prior to the event. Same day reservations are based upon availability

RESTROOM FACILITIES

Restroom facilities are available at NLSC.  NLSC’s main restroom area is in the back of the complex, next to the orange building.  Please refer to our Complex Map on the About Us page.

 

CONCESSION FACILITIES

A variety of dining and snack options for all ages and tastes are available at NLSC.  Grab a bite and catch up on the day’s sports highlights on the big screens at NLSC.  You can also pick something up on the go at vending machines located throughout the complex.

 

ADMISSION

There is no admission fee at NLSC from Monday through Friday, excluding some holidays and special events. For Saturday and Sunday, there is an admission fee for non-athletes
General NLSC admission prices are at the discretion of the tournament or event host

CAMP/TAILGATING AREA

Only pop-up style tents are allowed, however no stakes, ropes or weights are permitted. The tent can be no larger than 10′ x 10′
No tents can be left overnight (all tents must be removed at the end of each day)
Tents must come down during storms
NLSC is not responsible for damage
NLSC reserves the right to require tents to be taken down for visual obstruction, weather, or blocking of flow of traffic
Tents cannot display advertising or logos unless prior written approval has been received from NLSC

PET POLICY

Pets or animals, except service animals (seeing eye dogs, etc.), are not permitted into NLSC

Credit Card Privacy & Refund Policy

SECURITY AND PRIVACY POLICY:
Next Level Sports Complex respects the privacy of their customers.  Our software is the industry standard and among the best software available today
for secure transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the
internet. All transactions are conducted through secure servers. Your mailing address, email address and phone number are confidential and are used for our records only.
We are committed to taking reasonable steps to protect the information that you provide to us.  This includes limiting the access to your information to
authorized personnel, encryption of sensitive data stored on our servers such as credit card info, and backing up of data.  Any page where we ask you to enter sensitive information or display sensitive information to you will be secure.

REFUND POLICY:
Full or partial refunds are issued at the discretion of Next Level management personnel. All refund requests must be by phone or in person for consideration. All refunds are done via check and mailed to the customer’s home unless special arrangements have been made.

CANCELLATION POLICY:
All cancellation requests must be received a minimum of 30 days prior to the desired end date.  A cancellation form must be completed in writing.

How to Get in Touch
12821 Knott Street, Garden Grove, CA 92841
Phone: (714) 230-0706
Email: customer@NextLevelSportsComplex.com
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